NEW in-the-box UGG LADIE’S BAILEY BOW II BOOTS Features:Color: Black & ChestnutHeel measures 1″Fully lined with FurSynthetic SoleSheepskin insole Shipping & Handling:Priority Mail shipping is free within america.Items will leave our warehouse within one business day (not including Sundays and holidays). If we receive your order by 6pm Central time we will be able to process it the same day.We are centrally located (Texas). Priority mail reaches many customers in as low as 2-3 days. So for example if we receive your order by 6pm on Monday you have to receive your package as early as Wednesday or Thursday. That is the most productive imaginable case and is dependent on the United States Postal Service. Return Policy:We accept returns for your choice of exchange or refund. If you want to initiate a return contact us by email within 14 days of receipt of the item. There’s no restocking fee but you are responsible for return shipping charges and intact delivery. Product will have to be in unworn condition and in the original box.