Relatively Rechargeable, Cordless, Portable Lithium Ion Battery Our store’s policy:PaymentPlease submit payment within 3 business days upon checkoutNon payments are automatically reminded by Ebay’s automated system on the 4th day and ebay doesn’t allow sellers to cancel the order all through this time.After 7 days, non payments receive an automatic unpaid strike against the buyer if payment has not been madeShippingWe ONLY ship to the address listed on your Credit/ Debit Card accountPlease make sure your address is CORRECT before you submit the order. After you submit the order, we won’t be able to make any changes in your address. If you change the address after placing the order, we won’t be able to see the address changedWe don’t seem to be responsible for any missing shipment because of mistaken or incomplete addressIF your shipment comes back because of mistaken address and we have to re-ship the item, we can request for reimbursement on shipping fee. If we have to issue refund because of mistaken address, we can reduce the amount of refund by the cost of shipping fee that USPS charged, even when the item was free shippingAll orders are shipped from our location in Los Angeles, CA via USPS Processing Time Please allow order processing time between 1-2 business days (Monday – Friday)Shipping cut-off is 10 am (PST) Monday – FridaySeller only ship Monday-Friday, We won’t process shipments on USPS’s major holidays such as: New Year, Martin Luther King Birthday (on Monday), President’s day (on Monday), Memorial Day (on Monday), Independence Day, Labor Day (on Monday), Columbus Day (on Monday), Veteran’s Day (on Monday), Thanksgiving and Christmas If tracking information shows that your merchandise was delivered and you didn’t receive your orderIf the package’s tracking shows delivered to your address, but is missing or you didn’t receive it, you will have to report the lost to your USPS Local Office. We will’t be held responsible for something that is lost in your area of residence. If you experience a few of missing shipments, you will have to report it to the police and have your packages send to PO Box/ USPS Office Shipment confirmation & Order TrackingYou will receive a Shipment Confirmation email once your order has shipped containing your tracking number. The tracking number will be active after a few hours it has been shipped. ReturnIf you are unsatisfied with the item, please contact us within 14 days from the time USPS’s tracking says delivered to arrange for return. The items has to be in original new condition, unused, unworned, unopened and unwashed. A full refund will be given. Please note: The shipping fee from buyer to seller is buyer’s responsibility. If item received damagedPlease notify us within 3 days after receiptPlease send us a message with pictures so We will work on refund or replacementPlease save all packaging materials and damaged goods until problem is solvedFeedbackWe love to receive positive feedback, if for any reason, you are unhappy with the purchase, please contact us prior to leaving feedback and we can work out the problem so We will have a win-win situation. If you have any question, please feel free to message me, I can reply your message as soon as conceivable (normally less than 1 business day) Thank you!