Why Earleen Jewels? All products are made at our own factory. So, you get the finest jewelry at factory prices without any extra cost of middlemen. Pure 925 Sterling Silver Jewelry. No alloy, nothing. All our products are ‘made to order’, so you get a brand spanking new piece straight out of factory. All the craftsmen working at our factory are well experienced & trained to give you unmatched quality. We do not use any type of chemical in our plating process to fortify the shine & lustre of the metal which are harmful to your skin. We use AAAA quality stones which gives even better radiance than real diamonds & gemstones. How to mention the ring size? Even as making the payment customer needs to mention the ring size on the “Note to Seller” tab or else customer can send a separate message to us after making the payment. As all our rings are ‘made to order’, you’ll get any size you wish to have. Customisation We offer full customization on our each product & we will be able to also make products of your choice. If you like to make any changes to be made on a particular product of ours for ex. Studding different Gemstone, changing metal color, change in design etc. If you have a particular design in mind, we will be able to manufacture customised products as well. All you wish to have to do is just sent us a message on EBay along side the image you wish to have to make & we can get back to you within 48 hrs with the quotation & details of the product. We offer engraving service absolutely at free of cost on our each product. Just let us know ‘your message’ along side the ring size Even as placing your order. Shipping Policy We offer free shipping worldwide. We try to ship your products at earliest. All our products are shipped through UPS for US & Yodel for UK with valid tracking details. All our products are ‘Made to order’ so it takes about 10 days in processing the order as we do not carry any physical inventory. It takes about 15-18 working days to deliver your product to your door step. Local charges such as import duty, sales tax should be bearded by customer if applied. Express Shipping option available at extra cost on request. Refund and Returns We offer 30 days ‘No question asked’ return policy, so in case you didn’t like the product just return back to us and we can refund your full amount back to your respective account. Return shipping charges are paid by the customer. Refund will be initiated within 3-4 days of receiving the product. Feedback Please contact us to unravel the issue before giving negative or neutral feedback. In case of any query kindly contact us (drop a message) and we can get back to you within 24 hrs.